Operations Management

Monitoring & Observability

Market Perspective Competitiveness Build What's Next Insight Partnerships Product Line-up

Market Perspective

Shifting from Fragmented Monitoring to Predictive-Centric Operating Systems

As digital environments grow more complex, fragmented monitoring falls short. Leading enterprises are adopting predictive operations that proactively detect and mitigate risks in real time, moving beyond reactive recovery.

The average cost per minute that a typical company loses due to IT system failures, with the amount exceeding 32 million won per minute for large enterprises.

million won (approx.)

The percentage of companies reporting that system recovery time exceeds 1 hour has significantly increased from 47% in 2021.

Percentage of Companies Recognizing Observability as Critical to Achieving Business Goals

The percentage of global IT teams that have implemented proactive monitoring for fault detection and mitigation.

Competitiveness

Strategic Observability Capabilities for Proactive Risk Mitigation

In complex systems, reactive response is insufficient for risk control. RockPLACE delivers end-to-end visibility and AI-powered predictive operations across infrastructure, applications, and user experience, enabling proactive risk mitigation and business continuity.

Implementing Integrated Visibility Across the Entire Business Flow

We deliver unified, real-time monitoring of business processes—from infrastructure to transactions—on a single platform, dramatically accelerating detection and response while reducing downtime and risk.

Establishing a Data-Driven Preventive Operations Framework

By integrating threshold detection, anomaly recognition, and automated alerts, our predictive operations empower early intervention, minimizing downtime and safeguarding operational stability and continuity.

Embedding Business-Centric Operational Excellence

Business-centric UX and role-based dashboards empower all users to quickly identify and resolve issues, driving organization-wide agility and reducing reliance on specific engineers.

Ensuring Stable Operations in High-Volume Transaction Environments

Our distributed architecture and asynchronous event collection—validated in financial services—deliver resilient performance during traffic spikes, fundamentally resolving scalability challenges for growing businesses.

Designing the Optimal Combination of Integrated Solutions

Leveraging extensive experience integrating solutions such as Dynatrace, we deliver tailored designs optimized for each client environment. By selectively utilizing the strengths of each solution, we maximize investment efficiency while ensuring operational convenience and unified visibility.

Build What's Next

Operational Value Is Measured by Business Agility, Not Just Monitoring

Real-time analytics, early anomaly detection, and automated response underpin operational agility. Monitoring evolves into a strategic system—predicting and responding to business flows in real time.

Comprehensive Visibility Across the Entire System Flow

Fragmented monitoring misses the complete business flow in complex IT. We deliver true end-to-end monitoring by integrating infrastructure, applications, user experience, business metrics, and security.

Offerings

Infrastructure Monitoring

Application Performance Management (APM)

User Experience Analytics

Business Performance Metrics Integration

Integrated Security Monitoring

Log and Event Correlation Analysis

Optimal Operational Response with Unified Single-Screen Monitoring

Achieve a comprehensive, real-time view of all business integration flows and transaction statuses, even in complex system environments. Operators can instantly identify root causes and business impact, enabling rapid and effective response.

Offerings

Real-Time Transaction Monitoring

Integrated Dashboard Across Connected Systems

Transaction Flow-Based Fault Detection

Enterprise-Wide Impact Analysis on a Single Screen

Transaction-Level Issue Tracking and Impact Visualization

Ensuring Business Continuity Through Proactive Risk Detection

Our system enables early detection of anomalies and automated alerts, allowing for immediate response, ensuring business continuity is maintained without waiting for post-incident recovery.

Offerings

Threshold-Based Alert Notifications

Anomaly Pattern Detection

Automated Response Workflow Integration

Root Cause Analysis and Remediation

Real-Time Alert Escalation System

Business-Centric, Intuitive Operations Environment

We visualize complex technical data in business terms, empowering all users to rapidly diagnose and resolve issues, accelerating organization-wide responsiveness, and reducing dependency on individual engineers.

Offerings

Business Terminology-Based Dashboards

User-Customized Monitoring Views

Role-Based Access Control

Workflow-Centric Issue Tracking

Visual Alerting and Response Workflow Support

Robust Stability in High-Traffic Environments

Our high-performance distributed architecture and scalable processing deliver consistent performance amid surging demand, ensuring operational stability through growth and traffic volatility.

Offerings

Distributed Processing Architecture Implementation

Asynchronous Event Collection and High-Speed Processing

Ultra-High Frequency Transaction Optimization

Scalable Data Processing Architecture

High-Performance Query Optimization and Traffic Load Balancing

Insight

Key business trends & customer references

Systems that reduce operational risk and enhance predictability are now essential for business continuity. RockPLACE enhances operational stability and resilience by architecting monitoring and automation strategies precisely tailored to real-world client environments.

Use Case

Enhancing Web Service Monitoring in High-Traffic Environments – Home Shopping Company H

Use Case

Enhancing Web Service Monitoring in High-Traffic Environments – Home Shopping Company H

Home Shopping Company H enhanced its web service monitoring capabilities to ensure stable operations of its revenue-critical online shopping platform, even during peak traffic periods. By establishing a JENNIFER-based integrated monitoring environment the company strengthened operational visibility and incident response capabilities, securing a stable foundation for continuous service delivery.

Use Case

APM Standardization for Large-Scale Financial Transaction Environments – K Bank

Use Case

APM Standardization for Large-Scale Financial Transaction Environments – K Bank

K Bank, one of the largest financial institutions in Korea, standardized its enterprise-wide application performance management framework to maintain stable service quality and customer experience in a high-volume transaction environment. By establishing real-time performance visibility and proactive incident response capabilities the bank significantly strengthened the stability and reliability of its financial services.

Use Case

Achieving End-to-End Operational Visibility for a National Employment Service Platform – Public Institution H

Use Case

Achieving End-to-End Operational Visibility for a National Employment Service Platform – Public Institution H

Public institution H strengthened service stability and trust by establishing a real-time monitoring and observability framework for its nationwide employment service platform. By enabling proactive performance analysis and faster incident response the organization improved operational efficiency while ensuring uninterrupted public services.

Use Case

Establishment of Enterprise-Wide Integrated Interface Monitoring - Global Manufacturing Leader L

Use Case

Establishment of Enterprise-Wide Integrated Interface Monitoring - Global Manufacturing Leader L

Global Manufacturing Leader L improved failure detection and root cause analysis across its global network by implementing real-time transaction visualization and impact tracking. This cut response time by 40% and boosted data-driven decision accuracy and speed.